ARTICLE #
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DESCRIPTION
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| RSRV001 |
- Why should a meal be compensated?
- Understand the causes for returned
meal
- The effects of various major chains
on consumer minds
- Main points to include in developing
your action plan
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| RTRN001 |
- Does training in the restaurant
industry yield a ROI?
- Identify variables, to measure the
success of training in your operations.
- Gain more respect for your training
department and approval for a healthier budget.
- Unifying training throughout operations
so that everyone "talks" the same language.
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| RHRS001 |
- The nature of the restaurant industry.
- Developing a Strategy for a consistent
use of positive reinforcements.
- Developing rules to maintain fairness
for all.
- Allowing your strategy to evolve
and having fun with it.
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